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ABOUT US

Our philosophy is to provide you with a "one stop shop" for all of your needs. By making our business your business, and by understanding how you operate, our services take the headaches out of your day, and let you focus on what you do best. What does this really mean? It means that we understand the problems that you face each day. It means that we understand the laws that regulate your industry. It means that we understand what you need and when you need it. It means that you don't have to explain things to us over and over because we already know who you are. It means that your time is as valuable to us as it is to you.

We are committed to providing you with honest and loyal services. We rely on local products and services as often as possible. We do not outsource our functions when we can develop in-house expertise. We continue to innovate, even when innovation is unnecessary. We respect the environment, both locally and globally. We give our communities more than we take out of them. We bring opportunities to underserved locations and individuals.

We are committed to providing you with whatever you need, where ever you need it, and whenever you need it. When someone says that it can't be done, we accept their challenge! And then we think and we innovate and we imagine and we test. And then we fail. And then we think and we innovate and we imagine and we test some more. And then 'no' becomes 'yes', and the world changes. At HSM, 'no' is not a conclusion, 'no' is not an end result, 'no' is a lack of imagination. And without the imaginations of a few individuals, we would not have insulin, automobiles, or telephones.

At HSM, perfect is not good enough. We give you our best, and we leave behind the rest. The work that we bring forward is a reflection of us and of our values. And it becomes a reflection of yourself and your values. We always adhere to this philosophy. Sometimes that means refusing to participate in lucrative ventures when they violate our principles, sometimes it means missing deadlines, and sometimes it means losing money.

Just like you can't give an example of something that you forgot, you also can't give an example of an improvement that you didn't make. Because opportunities for improvement are always unlimited, no work is ever complete. Because we believe that everything is a work in progress, we are always looking for ways to improve our products and improve ourselves.

We treat all of our customers equally, regardless of the types of services that they need, or the amount of revenue that they will bring us. The value of a relationship cannot be measured financially. As we grow, our customers have grown and will continue to grow with us. And as we get older, our customers will get older with us. Nobody knows where they will be tomorrow, let alone in a decade. But wherever you want to go, we are committed to getting you there.

We believe that these principles are universal. And by universal, we mean that all humans, regardless of their geographic location, culture, or age, agree with and accept them. Because all humans have a right to be treated with respect and dignity. Because all humans want their voices to be heard, their opinions to be considered, and their contributions to be valued. And because all humans enjoy success and achievement. For these reasons, we insist that all of our employees, suppliers, clients, contractors, associates, and partners, read, understand, and adhere to these principles. When you do the right thing, God will bless you, He will magnify your successes, and you will enjoy the fruits of your labour.

We are an equal opportunity employer and do not discriminate by race, religion, color, country of origin, sex, physical or mental ability, or any other demographic.

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